Barbara Pachter is president of Pachter & Associates. She is an internationally renowned business etiquette and communications speaker, coach, and author who has delivered more than 2,100 seminars throughout the world. Pachter’s client list boasts many of today’s most notable organizations, including Bayer, Campbell Soup, Children’s Hospital of Philadelphia, Chrysler, Cleveland Clinic, Microsoft, Moody’s, Novartis, Novo Nordisk, Pfizer, Princeton University and Wawa. The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success is her 10th book. For more information, visit pachter.com.