Employee monitoring is the process by which organizations keep track of the activities of their employees through one or more different employee monitoring techniques.
Employees do a lot of things from work in their place of business. They interact with each other in the office and with others on the Internet, emails are sent, and information is exchanged.
These are just a few ways employers monitor employee activity and productivity:
The Pros of Employee Monitoring
- Secure the integrity of proprietary information and resources.
- Guarding against threats to IT security.
- Prevention of data loss.
- Make managing organization resources easier.
- Tracking Productivity of the workforce.
- Protect against harassment in the workplace.
- To ensure that employees comply with company policies.
- Provide evidence to settle legal disputes.
The Cons of Employee Monitoring
- Productivity loss due to constant employee monitoring.
- Loss of privacy and subsequent lawsuits.
- Reduced Morale.
- Unconducive working environment.
The 6 Types of Employee Monitoring Systems
Admittedly the advantages of employee activity monitor outweigh its disadvantages, care as to be taken in its setup and execution.
One hurdle faced in employee monitoring is the selection of the process for monitoring.
There are many choices such as:
- Software Monitoring.
- Telephone Monitoring.
- Video Monitoring.
- Email Monitoring.
- Location of Monitoring.
- Keystroke Monitoring.
Nowadays employee monitoring software is employed because they are easy to set up and manage with low cost in money and manpower.
7 Factors to Consider Before Choosing an Employee Monitoring System
Before you chose a monitoring system for your company or organization some factors should be taken into consideration.
These factors will help determine the extent of their advantage:
- Size of the organization.
- Cost of Monitoring system setup and maintenance.
- Legal conflicts.
- Conflicting company policies.
- The extent of employee efficiency increases.
- Presence of sensitive data and information.
- Presence of risks to IT security.
6 Necessary Steps for a Proper Setup of an Employee Monitoring System
The biggest dangers that face monitoring are legal issues and the integrity of the monitoring system.
Steps have to be taken in setup and execution to prevent legal issues and to ensure the security of the monitoring system.
Preventive steps include:
- Create Written Employee Monitoring Policies.
- Inform Your Employees.
- Provide your Employees with Guidelines concerning acceptable use of company resources, emails, and social media, and allowed software on computers and the network.
- Employees should be exposed to the same level of employee monitoring.
- The data security of the monitoring system should be strict.
- Use the right tools to monitor employee activity.
The entire process of employee monitoring should be transparent to the employee and should not be carried out without explicit knowledge and agreement with the employees.
The monitoring system should be secure to prevent leaks of private information, this could lead to severe legal issues. Company policies and Guidelines that dictate acceptable behavior, exchanges and interactions within and without the organization should be formally written and agreed to.
Employee monitoring is mainstream in several organizations that want to prevent data theft, proprietary information leaks, cyber threats, and data loss.
When the right employee monitoring system is chosen an organization can be protected from harassment suits, legal conflicts and proof of employee misconduct that can be made available for investigations.
Employee performance can also be tracked to better manage company resources.