Whether you are a new business owner or a seasoned veteran, there comes a time in every business when you will need to hire new employees. Who do you hire? How do you hire? How do you know you are hiring the right person?
These are just a few of the many questions running through your mind. There are many things to consider when hiring new employees, especially if it is your first time. Here are some tips to get you started:
1. Have a system
Create a hiring process that works for you. As your company evolves and you hire more employees, this process will undoubtedly change. For now, create a checklist to help you keep track of your hiring process. What key traits are you looking for? What process do you want potential hires to go through?
Be sure that you don’t forget important things such as background checks and references. Having your own system will help keep you on track and ensure that you hire the people that are best suited to your company.
2. Form an accurate job description
This is harder than it sounds. When your business is growing and you begin to hire, you may not even know what to call the position. Whether you need a secretary, a sales person, or an electronic guru, create as accurate of a job description as you can so that you will attract the skills and experience that you want within your company.
Again, keep in mind that as your company grows this job description will change and grow as well. Do not get stuck on the same job description when you need a different skill set to keep up with your growing business.
3. Get the word out
Once you have come up with a great job description begin to put up job listings in appropriate places for your business. Social media outlets are always a good way to get the word out.
However, be sure to post job listings in more traditional methods such as the newspaper or magazines that are appropriate to your business. Think about who and where the people are that you would want on your team and target those areas. You want to draw in the right people for your business.
You have put up multiple job listings with the perfect job description. Several days have gone by and resumes are beginning to poor in. Now what? There are so many to choose from, where do you begin? Once you choose who to interview how do you choose who to hire, what should you look for?
Calm down, take a deep breath, and think about the following:
4. Eliminating Resumes
Know exactly what you are looking for in terms of skill set and experience. Knowing what you want from an employee will allow you to look through resumes quickly and weed out those who do not fit your criteria.
This is the first step in eliminating candidates.
5. The Interview
The interviewee is not the only one who needs to be prepared for the interview. Come up with a plan and have 10-12 set questions that you will be asking everyone.
Having set questions ahead of time will ensure that you ask every candidate the same things so that you can compare and contrast answers in order to find the best fit for your company.
Do your homework. What interview questions will work best for your business? What do you want to know about your future employees? As your company evolves so will your questions.
6. Are They Passionate?
As a growing business owner, you want someone who is as passionate about what you do as you are. They may not know much about your product, but you want someone who is excited about the way you do business and who wants to learn about your product and become part of your team.
A good way to find out how interested they are in this job is to ask them why they want to work there. You don’t want someone who will take any job offered. You want someone passionate about what you offer.
7. Are They Responsible?
When you are beginning to hire you want individuals who can handle responsibility. You want someone who is willing and eager to learn, who will be able to handle whatever you throw their way.
In short you want someone who asks “what can I do to help” and takes initiative instead of someone who backs down in the face of a challenge. In an interview this can be tricky to gage.
Do your best by asking behavioral questions such as; “tell me about a time when you were working in a group and you were faced with a member who was struggling to pull their own weight.”
How well they respond in a situation like this will give you an idea of how responsible they are?
8. Find the Truth
Now, this is not to say that every interviewee is lying to you. However, you will find as you interview more that some people are too modest about themselves and others are greatly over exaggerated. Your job is to find out who the good employees are and who is too good to be true.
All too often business owners hire a candidate who looks great on paper but turns out to be a less than ideal employee. The best way to find out the truth about potential employees is to check their references. References are often overlooked in all but the best businesses.
Keep in mind that references are often biased, so ask your potential employees for previous employers so you can gage their work ethic. To get the full story try to talk to a mixture of former employers, peers, and subordinates (if any) to find out the truth about the candidate’s previous work. Whatever you do, do not overlook the references.
9. Don’t Hire Someone Just Like You
Sure you are great, heck you have your own business! But, if you hire someone just like yourself then you will both have the same strengths and the same weaknesses. You want someone working for you who can make up for your weaknesses and who you can still get along with.
Sometimes this can be a tall order. Hire individuals with a range of personalities but who can all work seamlessly together and make up for each other’s weak points. As your business grows you will recognize the kind of people you need in order to have a good working environment.
10. Listen to Your Gut
Everything may look good on paper and every question may have been answered satisfactorily during the interview but, if you do not feel quite right about a particular candidate and you just can’t put your finger on the problem then don’t hire them.
Don’t be biased just listen to your gut and chances are you will hire the individual who is right for your business.
You don’t just want an employee who fits a job description. You want someone that you feel comfortable with, who fits the environment and culture of your business. You want someone you can work harmoniously with. Hire those people who will contribute to and help your business grow.
There is more to hiring than looking at a resume and asking questions. The most important thing is to find the truth. By utilizing a good system, you will ensure that you find the best employees for your growing business.